Svetlozar Online provides dedicated rapid response technical support services 24 hours a day, 7 days a week. Numerous businesses in Sofia, Bulgaria receive constant monitoring of their IT infrastructure, regular maintenance, early problem prevention, and instant on-site troubleshooting and assistance when technical issues emerge.

Drawing on years of experience and a team of highly skilled professionals, Svetlozar Online is a provider of round-the-clock emergency and rapid response IT assistance and support suitable for a wide array of customers, ranging from small/home office businesses to large enterprises.


Available to every business or individual, at any time. Our specialists visit and assist you with your computer and networking systems. The customer pays for the concrete service performed, and is usually charged on a per hour basis.


Customers are charged a fixed monthly fee for one of our flexible subscription plans and get guaranteed help and assistance without additional spending. Subscription-based customers are served with higher priority, and receive troubleshooting and problem prevention.


Emergency Response allows for utmost and highly realiable support of companies' IT infrastructure. Emergency Response makes available a Svetlozar Online specialist, or even a team of specialists, on-site within several minutes. This service provides the most effective solution for business-critical situations.