Svetlozar Online's specialists have long-standing experience in the technical support of information systems and arrays of small and medium-sized businesses as well as large corporate customers. The availability of guaranteed, high-quality and effective rapid response technical assistance is our core priority.

In the contemporary competitive world, the swift and professional removal of technical issues that hinder or at times prevent the daily activities is of key importance to preserving and even improving the market positions of a particular organization. That is why our specialists offer unparalleled services with our trademark reliability and sensitivity to customer requirements.

The subscription-based technical support is oriented towards individuals and companies that require guaranteed, reliable and professional service. For the price of a fixed monthly fee, a team of dedicated specialists will monitor the performance of your computer system and will assist you in the removal of problems that obstruct your business cycle.

The subscription technical support is the alternative which will not raise the costs of your business and at the same time will guarantee the availability of a professional when and where you need help.

Svetlozar Online offers this unique service in six convenient packages:

	BASIC PACKAGE
	EXTENDED PACKAGE
	PROFESSIONAL PACKAGE
	PROFESSIONAL PACKAGE +
	ENTERPRISE PACKAGE
	ENTERPRISE PACKAGE +

Additionally, Svetlozar Online's subscribers can extend their monitoring periods to the very maximum, 24 hours a day, 7 days a week, and be assured that a specialist is available at any time, day or night, on business days and on holidays.

Furthermore, we provide Emergency Response, a dedicated service for the most exigent customers who need the fastest possible on-site response in business-critical situations.