Svetlozar Online
A service by Svetlozar Online
Rapid Response Technical Support
Basic Package
The basic package offers the guaranteed support required by most small home users. This low-cost subscription plan includes reliable assistance, free on-site visits and a suitable monitoring period, but does not allow for early problem prevention. The package provides an ability to troubleshoot specific problems with a higher priority than customers using Svetlozar Online's incidental technical support.

Package Features
Monitoring period: Monday - Friday (9:00 a.m. - 5 p.m.)
Free on-site visits *
Support of one computer system **
Rapid troubleshooting
Highly qualified support
Price: €15 per month

* only available in Sofia, Bulgaria
** available for one unnetworked system, or one system directly connected to the Internet

Price does not include 20% VAT.
If you are interested in subscribing for this package, or would like to receive more information about this service, please contact us.
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