The basic package offers the guaranteed support required by most small home users. This low-cost subscription plan includes reliable assistance, free on-site visits and a suitable monitoring period, but does not allow for early problem prevention. The package provides an ability to troubleshoot specific problems with a higher priority than customers using Svetlozar Online's incidental technical support.
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Monitoring period: Monday - Friday (9:00 a.m. - 5 p.m.) |
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Support of one computer system ** |
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* only available in Sofia, Bulgaria
** available for one unnetworked system, or one system directly connected to the Internet
If you are interested in subscribing for this package, or would like to receive more information about this service, please contact us. |
