This package provides highest-priority end-to-end computer, network and server support for businesses and organizations that require utmost reliability and operationability of their systems and network. The service offers swift response when problems emerge, frequent problem prevention procedures and complete monitoring for 12 hours, every day except Sunday.
The package includes comprehensive administration for two server systems and complete technical support (both troubleshooting and problem prevention) for 18 workstations.
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Monitoring period: Monday - Saturday (7:00 a.m. - 7 p.m.) * |
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Support of up to 18 computer systems *** |
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Support of 2 server systems **** |
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* preferential incidental technical support is available outside this period
** only available in Sofia, Bulgaria
*** available for systems located at up to two different sites
**** includes comprehensive server administration
If you are interested in subscribing for this package, or would like to receive more information about this service, please contact us. |
