The enterprise technical support package provides end-to-end computer, network and server support for medium-sized businesses. The service offers swift response when problems emerge, frequent problem prevention procedures and complete monitoring for 12 hours, every day except Sunday.

The package includes comprehensive server administration and complete technical support (both troubleshooting and problem prevention) for 12 workstations.

Monitoring period: Monday - Saturday (7:00 a.m. - 7 p.m.) * Free on-site visits ** Support of up to 12 computer systems *** Support of one server system **** Rapid troubleshooting Early problem prevention Highly qualified support Price: €125 per month

* preferential incidental technical support is available outside this period
** only available in Sofia, Bulgaria
*** available for systems located at up to two different sites
**** includes comprehensive server administration

Price does not include 20% VAT.