The enterprise technical support package provides end-to-end computer, network and server support for medium-sized businesses. The service offers swift response when problems emerge, frequent problem prevention procedures and complete monitoring for 12 hours, every day except Sunday.
The package includes comprehensive server administration and complete technical support (both troubleshooting and problem prevention) for 12 workstations.
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Monitoring period: Monday - Saturday (7:00 a.m. - 7 p.m.) * |
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Support of up to 12 computer systems *** |
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Support of one server system **** |
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* preferential incidental technical support is available outside this period
** only available in Sofia, Bulgaria
*** available for systems located at up to two different sites
**** includes comprehensive server administration
If you are interested in subscribing for this package, or would like to receive more information about this service, please contact us. |
